CosMic-IT Implementation

We implement your Salesforce solution tailored to your needs thanks to individual process consulting and extensive expertise in all Salesforce clouds and your industry.

Sales Cloud

Selling smarter and faster. With the Sales Cloud you can concentrate on the essentials: the customer! Increase your productivity and sales with the help of the Salesforce Sales Cloud.

View information in real time and consolidate your customer relationships anytime, anywhere. Keep track of your contacts, opportunities and all relevant information.

Sales Cloud provides the ability to construct the sales strategy and manage it within a single system. Sales Cloud also helps sales managers control and assess sales reps. Using performance data, sales managers can identify sales reps’ strengths and weaknesses to improve their skills, which allows increasing the performance of the entire sales department.

Marketing Cloud

Marketing innovative, individual and personalized. With the Marketing Cloud, Salesforce offers you a comprehensive platform with which you can coordinate all measures for the respective B2C customer.

Successful with marketing automation and lead generation. Pardot offers you both the automation of frequent marketing processes and a personalized customer journey for your B2B customers. Automated lead qualification and lead nurturing offers your sales staff the opportunity to concentrate on sales. Create individual registration forms and email campaigns to get the deal done more efficiently.

Service Cloud

Increase customer satisfaction through personal customer service. With the help of the Service Cloud, you can offer your customers an extraordinarily intelligent service. In real time, across all channels and every device. In addition to excellent customer service, the Service Cloud also offers the possibility of increasing the productivity of your agents and pooling the knowledge of your employees.

Salesforce Service Cloud definitely helps in improving your operational processes leading to better experience for your customers.